CUSTOMER AGREES WHEN USING, OR ACCESSING RAINHOST.NET SERVICES THAT THE FOLLOWING REFUND POLICY WILL BE MET:
We are very confident about our service that we back it with our 48 hours unconditional money-back guarantee. If our services do not exceed your expectations, we will refund your money immediately. No forms to fill out, no questions asked. To receive a refund, simply submit a help ticket to the Billing Department with the title Refund along with your;
>> Full name
>> Server IP or Host Name
>> Last 4 digits of your credit card (if applicable)
All refunds will be made as soon as possible after receipt of cancellation! Our refund policy does not apply to any additional items or services except VPS and cPanel Web hosting. Smart and dedicated servers are not eligible for refund.
Any accounts terminated by rainhost.net for violating our Terms Of Services do not qualify for 72 hours money back guarantee. For example, if your account is suspended due to spamming, no refund would be given.