CUSTOMER AGREES WHEN USING, OR ACCESSING RAINHOST.NET SERVICES THAT THE FOLLOWING REFUND POLICY WILL BE MET:
We are very confident about our services that we back it with our 72 hours unconditional money-back guarantee. If our services do not meet your expectations, we will refund your money immediately. No forms to fill out, no questions will be asked. To receive a refund, simply submit a help ticket to the Billing Department with the title Refund along with your;
>> Full name
>> Server IP or Host Name
>> Last 4 digits of your credit card (if applicable)
All refunds will be made as soon as possible after receipt of cancellation! Our refund policy does not apply to any additional items or services, this includes but not limited to Domain Registration, Domain Parking services, dedicated servers and overage fees.
Any accounts terminated by rainhost.net for violating our Terms Of Services does not qualify for 72 hours money back guarantee. For example, if your account is suspended due to spamming, no refund would be given, and changes to your service, including, but not limited to, adding new services, removing services, or changing the type of hosting plan you have do NOT make you eligible for an additional 72 hours Guarantee. The 72 hours Guarantee applies to your first order of Web hosting services from rainhost.net and does not apply to any changes to your service at any time.